Background
most.Software
most.Software

Transforming mobile sales

Manage sales and take payments anywhere

For dynamic companies, most.Software redefines the art of selling. Whether you're in the air, on the sea, or roaming the streets, our software is engineered to meet your needs in any fast-paced, mobile retail environment.

most.Software clients

Southwest
Play Airlines
Hawaiian Airlines
Emerald Airlines
TUI
Breeze
UA
TRAVELHEART FAMILY
KM MALTA AIRLINES
Southwest
Play Airlines
Hawaiian Airlines
Emerald Airlines
TUI
Breeze
UA
TRAVELHEART FAMILY
KM MALTA AIRLINES

Payment made easy

MOST Payment Gateway facilitates both online and offline transactions, ensuring your customers can always complete their purchases, no matter the location.

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Advanced Security and Compliance

Our Payment Gateway exceeds security standards with triple-layered, PCI-validated point-to-point encryption (P2PE), ensuring top-tier protection for all your transactions.

Solution

Online & offline authorization

Online & offline authorization

Bin range management and black lists

Bin range management and black lists

Point to point encryption (P2PE)

Point to point encryption (P2PE)

Heuristic & machine learning functionalities

Heuristic & machine learning functionalities

Refund management, individual or batch refunds

Refund management, individual or batch refunds

Choose to route your transactions to one or multiple acquirers

Choose to route your transactions to one or multiple acquirers

Reports and data analytics, transaction and payment data

Reports and data analytics, transaction and payment data

Accept most currency and local cards

Accept most currency and local cards

Exception reporting, declined transactions and pattern spotting

Exception reporting, declined transactions and pattern spotting

 Zero Internet, entirely covered

Zero Internet, entirely covered

MOST ensures that your transactions are smooth and secure, whether you're connected or not, making it ideal for remote or mobile environments.

Point of Sales

Our POS app streamlines in-flight sales, simplifies product displays, and ensures seamless integration with MOST hardware, providing a robust solution for managing sales and returns on the go.

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See how Southwest OrderUp app takes payment

Provisioning

Simplify your procurement and inventory processes with our intuitive app, designed for optimal performance in both flight and ground operations, supporting both iOS and Android devices.

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  • Support Provisioning and Customs Regulations

  • Optimised for Warehouse environments

  • Android or iOS - Online and Offline capable

  • Managed through Back Office, updates immediately

  • Supports all varieties of flight schedules and packing plans

  • Uniquely track all containers and trolleys

  • Upstream and downstream integrations

  • Image management for products and drawers

  • Comprehensive operational reporting inc. seals

  • Supports country specific customs regulations (e.g c208/209)

  • Standard and customised reconciliation options

  • Predictive Load Planner and Forecasting functionality

Back office

MOST Back Office serves as your command center, allowing for detailed management of products, transactions, and inventory, ensuring efficient operations onboard.

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  • Product Master Data Management

  • Pricing, special offers and product combo

  • Interactive tax rules and refund engine

  • Dedicated Back Office instance per customer

  • Multiple AOC management

  • Multi-lingual and multiple currency 

  • Customised dashboard and reports

  • Product management, category, sku etc.

  • Access to own data at all times for review/extraction

  • Complete remote POS and Barset packing management

Customer ordering

Our system supports both pre-order and order-to-seat options, integrating seamlessly with your POS system to provide a smooth distribution process during flights.

Pre-order

Pre-order

We offer a preorder website and integration services for airline booking engines. Our Most Back Office manages product information and configuration, while the onboard POS gives crew a list of preorders to distribute.

Payment and fulfilment process flow within the Most solution

Pre-flight

Pre-flight

Arrow
Inflight

Inflight

Arrow
Post flight

Post flight

Real-time and secure databases

Real-time and secure databases

Our SaaS (software as a service) model means you benefit instantly each time we make improvements to the product – no need for cumbersome onsite updates. Moreover, we provide each client with its own secure GDPR-compliant single-tenant customer database.

Logistics and inventory

Our comprehensive warehousing solution supports a modular, AI-enhanced approach to manage everything from stock levels to complex logistics planning.

End-end integration
Logistics
Modular approach
Modular approach

Modular end-end with extensive customisation options

AI capabilities
AI capabilities

Real time user driven reporting with advance AI capabilities. Can be easily integrated to customer data lake

Single solution
Single solution

Advanced Supply chain, Warehouse and Provisioning within a single solution

Sales process
Sales process

Fully integrated into in-flight sales process allowing true reconciliation

Commission processing

Customize commission processing to fit your specific needs and rules, with full support for tracking sales and payments to ensure accurate payouts.

Commission period
Commission period

User sets a period in which all sales recorded in period and all previous sales not already paid are considered (late syncs).

Late syncs only extend to a set point in time, e.g. 3 months before period start.

Calculate
Calculate

Core data is uploaded, e.g. Who-flew file which specifies crew per flight in period.

Using logic, commission is calculated per flight & per crew member.

Review & Approve
Review & Approve

User reviews reports generated and once satisfied approves the commission.

If discrepancies, user may address outside of system and restart from either of two steps.

Report
Report

Reports generated are shared throughout airline.', 'Crew are paid (outside of MOST)

Always present

Always present

Commission typically consists of a number of core elements. As each airline may use different rules make up of elements will be different.

Who-Flew
Who-Flew

A report or data feed which specifies which crew were onboard an aircraft. This is needed to know who should be paid

Sales
Sales

The sales recorded for flights

Payments
Payments

The payments recorded for flights. These may be all payments (most common) OR authorised/settled only

Reports
Reports

Every commission run will generate reports. These can differ between airlines

Sometimes present

Sometimes present

Commission typically consists of a number of core elements. As each airline may use different rules make up of elements will be different.

Stock reconciliation
Stock reconciliation

3 way match between sales recorded, money received and stock movement is taken into account

Only flights with a tolerance of loss may be included

Crew commission may be reduced by a percentage of stock loss

Products
Products

To help drive sales some products may incur a higher percentage commission than normal

Targets
Targets

Sales targets may be set by sector or routes.

Exceeding targets results in higher commission paid

Targets may be set manually or calculated via "shoulder months". This uses historical data to identify proposed targets

Crew role
Crew role

Some crew may get higher commission than others depending on role

Support and training

MOST offers extensive training and support to ensure smooth implementation and operation, with dedicated account managers and 24/7 technical assistance.

Cabin crew training
Cabin crew training
  • Onsite ‘Train the trainer’ courses

  • Video training library

  • Comprehensive web based instruction manual

  • Account manager support post Go-Live for any queries or trouble-shooting

  • Onsite train the trainer provided

Back office training
Back office training
  • Master Data Setup support

  • Full onsite training

  • Comprehensive web based instruction manual

  • Account manager support post Go-Live for any queries or trouble-shooting

MOST provides dedicated technical support to all customers.

Account Manager
Account Manager

Each customer is assigned an account manager for the duration of the contract. The account manager provides a point of contact at all times for the customer.

Web portal
Web portal

Where customers can log any queries or issues. This portal provides the customer a view of all of their open items at any point in time as well as the current status of resolution.

Support 24/7
Support 24/7

All of the MOST customer support resources are based in-house. Support services are available 24/7. We have engineering support for P1 issues available 24/7 also.

Seamless integrations

Our server-less architecture supports rapid, secure API and message bus integrations, allowing for flexible adaptations to meet airline-specific needs.

Macro-services

Macro-services

Macro-services have a plugin architecture for quick bespoke integrations. We're confident in integrating with airlines and third parties. The solution swiftly integrates with airline systems via API and Message Bus, tailored for airline customizations.

API based
  • All services provide both in & out API functionality.

  • Secure - PCI level penetration tests by external company every quarter.

  • Fully customisable on a per airline basis.

Message bus based
  • Guaranteed real-time, full deduplication, FIFO messages for all data elements.

  • Dedicated external message queues or topics per airline basis.

most.Foundation
  • Open-source library designed to facilitate data.

  • Provides all data contracts – allow consultants see what’s available without getting access to system.

  • Used as core of MOST solution - ensures always up to date and updated as new features added.

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Discover how MOST can streamline your operations today

Reach out to our sales team now for an exclusive insight into most.Software!