Jun 10, 2024
Travelheart Family selects MOST to support their airline operations
![Travelheart Family selects MOST to support their airline operations](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2F1shfht35%2Fproduction%2F4b123e93d5b7cd42a1396fec215794216258210d-1600x1600.jpg%3Fw%3D1800&w=3840&q=75)
- MOST solution enables Travelheart Family to manage their program on Airseven
- The Most solution provides Travelheart Family with an end to end, transparent view of their operations
- MOST system is designed to support the complexities of the travel agency and tour operator landscape
June 13th, 2024 – Dublin, IE: Travelheart Family, a leading Danish tour operator consisting of over 16 travel agencies that service more than 100 destinations worldwide has selected MOST, makers of technology for a world on the move, to provide and deploy a solution for onboard flight payment processing and back office inventory management. MOST has deployed its software solution and payment peripheral hardware together with Travelheart Family to support their airline operations of Airseven . Working with MOST technologies allows Travelheart Family and their partners to perfrom onboard retail operations effectively as well as enabling efficient management of the retail program. This is particularly valuable in the complex, multi entity world that tour operators and travel agencies must navigate in order to best support their guests during all stages of their experience.
Using the Most technology platform, passengers onboard Airseven travelling with any agency in the Travelheart Family network, can now make payments using chip/pin, NFC and e-wallets. This enables Travelheart Family to provide a seemless expereince for their passengers and charter partners.
As part of the agreement, MOST provides a custom designed and built protective case containing a mobile device, preloaded with the MOST Point Of Sales solution as well as a detachable payment device. The protective case facilitates easy handling and charging by both cabin crew and the warehouse operators responsible for the devices. MOST are also providing the Hardware and Software to support Barset packing to ensure Travelheart Family can dynamically monitor and adjust their onboard packing plans whilst also ensuring a transparent view of inventory used on all flights.
"MOST is delighted to partner with Travelheart Family and provide them with an innovative solution to assist with their sales and operations in the challenging world of inflight sales for travel agencies and tour operators worldwide. Ensuring that the solution was implemented within 6 weeks to meet the demands of a busy summer schedule was challenging but the MOST team managed to deliver. We look forward to a long a successful partnership with the Travel Heart Family ” said MOST CCO James Kelly.
"The MOST solution has enabled us to launch our onboard operations in time for our peak season . We particularly like the transparency that the MOST solution provides as we manage retail services for our airline Airseven, across our charter operations network. “said Maximillian Ashby, Project Manager at Travelheart Family”.
About MOST
MOST is a payment technology solutions company at the intersection of fintech and travel retail. With offices in Dallas-Fort Worth, Chicago and Dublin, MOST serves customers operating in fluid retail environments worldwide. With an agile team and advanced technology, MOST offers a modular suite of products and services for the mobility sector, including software retail platforms, a secure payment gateway, adaptive mobile payment peripherals and intelligent recommendation tools. MOST was formed to help retailers move away from legacy payment and retail platforms to thrive using more innovative methods designed for a world on the move.
www.most.io
About Travelheart Family
Travelheart Family consists of the sun travel agencies Primo Tours, Bravo Tours, Århus Charter, SunCharter, andAmisol. Additionally, the family owns Skinetworks, which offers ski trips through the agencies Danski, Slopetrotter, andNortlander. The ski travel agency SnowTours is also part of the family. In the specialized travel agencies USA Tours, DANexplore, Unique Travel, and Top Tours, customize trips to overseas destinations. The group is also the main shareholder in the airline Airseven and operates its own hotels under the name Heart Hotels. The company Tourpaq develops and delivers software solutions for the travel industry.
The Family as a whole is dedicated to crafting unforgettable travel experiences and prioritize creating a warm and inclusive atomsphere, treating everone like family, wether they are partners, employees, or guests. https://travelheartfamily.com
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Category:
customer story
Date:
Jun 10, 2024